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To make sure we can deliver your order tonight at
a specific time, please place your order before 5pm. If you need
to leave a message, we will
call back within 30 minutes
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Terms and Conditions
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- Payment
& Security
- Any transaction made on this site is completely private and
secure. We use the strongest commercially available
level of encryption, 128-bit
Secure Socket Layers (SSL). This ensures that your details cannot be
accessed by any unauthorised person. Look for the yellow padlock in
the bottom right of
- your browser as you enter the payment
section of our
site.
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- Please note that all gift baskets must
be paid for prior to despatch. You can pay by either
American Express, Visa -
MasterCard, Delta, Debit Card, or Switch. We
are unable to accept Diners Club cards.
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For
mainland UK deliveries the cost of delivery is included
in the price of
your gift basket.
Wine Champagne London will despatch to any address in the UK
mainland within 24 hours of receiving an order.
We guarantee next day delivery
for all orders within the mainland UK received prior to 13.00 hours
(weekdays). Saturday and
Sunday delivery is possible at an extra charge of £15.00 - £30.00.
Please note that it is essential that you provide us
with a delivery address,
with full postcode, where someone will be able to sign for safe
receipt of your gift basket. Delivery will be made either by courier,
DHL or Parcel Force
depending on which is most appropriate.
- To send wine gift outside the UK mainland, including
the Channel Islands
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Your happiness with products from
Wine Champagne London is our primary concern.
We want you to come back!
If you are in any way unhappy with your wine
gift please let us know within 48 hours and we will either refund or
replace faulty goods. Please contact us by
E-mail or on 0870 8034
979 (Int. +44 870
803 4979) between 9a.m. and 7p.m UK time. Please note that we are only able to refund
or replace goods that are damaged or
inedible and that are returned to
Wine Champagne London.
Please keep proof of postage of any goods
that you return to
us
so that we are able to make a refund to you
where appropriate.
If you are happy with the service you
receive please let us know.
If you are not, we want to hear from you
so that we can improve on the products and services offered in the
future.
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Wine Champagne London aims to provide a
fast, efficient service based on value for money and top quality
products.
We trust you will agree that this is
reflected in the prices we charge.
Please note, however, that
we
reserve the right to modify price and contents of gift baskets
displayed on this website at any time.
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- Privacy
Policy
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- We are committed to protecting your
privacy. We will only use the information that we collect about you
lawfully (in accordance with the Data Protection Act 1998). We collect information about you for
two reasons: firstly, to process your order and second, to provide you with
the best possible service.
The type of information we will collect
about you includes:
- your name
address
phone number
email address
credit/debit card details
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- We will never collect sensitive
information about you without your explicit consent. The information we hold will be accurate
and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or
correct it promptly. The personal information which we hold
will be destroyed as soon the payment is received.
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Quality, Innovation, Teamwork
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We appreciate and value the support we receive from our customers.
We realise you deserve only the best service available in the
industry. That is why at VaVaVoom Gifts, a strong corporate commitment
exists to ensure we continually improve our level of service to
our customers through our values: Quality, Innovation, Teamwork,
Courtesy and Respect.
Among the thousands of clients, individuals, PLCs and LTD
companies using our services are some of the most reputable
organisations from the UK and overseas including: airlines.
- Thank you for choosing
Wine Champagne London
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